Downloading Ica Not Opening Apps Workspace App For Mac

In recent releases of IE, Edge, Google Chrome, Firefox, and latest Citrix Workspace App clients many of the issues mentioned below have been resolved.

Downloading Ica Not Opening Apps Workspace App For Macbook Pro
Downloading Ica Not Opening Apps Workspace App For Macbook
Downloading Ica Not Opening Apps Workspace App For Mac Windows 10
Downloading Ica Not Opening Apps Workspace App For Mac Os

By default, the OS (Windows, Mac, Linux) should automatically set how to open “.ica” files when trying to launch any resource via Citrix Workspace or Citrix Storefront via the Web Store if the Citrix Workspace App is installed properly.

9.) If it still prompts to save the.ica file, go ahead and do so then locate the file where you saved it and double-click to launch it If #9 is happening, search for instructions regarding your browser and launching Citrix apps directly instead of downloading the.ica file. You need the Receiver in order to actually be able to use the apps though. If the web browser doesnt download an.ica connection file when you click on PennChart or Remote Desktop Connection from the All Apps page, or if Safari shows an HTML5 error, Citrix is in light mode. To exit light mode, go back to the All Apps list that comes up when you click either PennChart & CitrixApps or Drives & Remote Access in the portal. Open Citrix Workspace app and tap 'Settings' and then 'Support'. Tap 'Request Help from Support'; This generates an email with log file. Send the email to your company's IT support team. In the App Store, go to Citrix Workspace 2. Tap 'Reviews' and then tap 'App Support' found at the bottom right of the screen.

Confirm Citrix Workspace App is installed or use Citrix Workspace App for HTML5 (“Web Browser” option) instead.

If you continue to encounter this behavior please review the steps outlined below.

There can be a number of resolutions to the issue including but not limited to the following:

Install the Latest Version of Citrix Workspace App

Install the latest Citrix Workspace App version which can be downloaded here: Download Citrix Workspace App

Automatically Open ICA Files

When clicking on an application or desktop to launch via Citrix Workspace or Citrix Storefront on an Internet Browser (not within Citrix Workspace App) and an “.ica” file shows in the download bar on the bottom left please follow these steps to automatically open said file:

Downloading Ica Not Opening Apps Workspace App For Macbook Pro

ICA file is downloaded during the process. After the ICA file is downloaded, enable the browser to open similar files automatically.

Note: Instructions below are similar for other OS’s when using Google Chrome, Firefox, or Edge Browsers.

Internet Explorer:

Navigate to the Citrix Workspace Store or Citrix Storefront Store
Select the resource you are trying to access – Application or Desktop
You will receive a notification on the bottom of the browser to “Open, Save, Cancel”
Select the Save.
The download bar will now show to “Open, Open Folder, View Downloads”,
Select the drop-down list next to “Open” and select “Open With”
Find and select “Connection Manager”

Google Chrome:

Navigate to the Citrix Workspace Store or Citrix Storefront Store
Select the resource you are trying to access – Application or Desktop
Chrome will prompt a dialog box to save the ‘”.ica” file
Hit save to save it in the “Downloads folder”
On the bottom left you will see the file, click the “^” which is the drop-down list for the file in the download bar and select “Always Open Files of This Type”

Firefox:

Navigate to the Citrix Workspace Store or Citrix Storefront Store
Select the resource you are trying to access – Application or Desktop
Firefox will prompt you with a dialog box to save the ‘”.ica” file
Select “Do this automatically for files like this from now on”
Select “Open With” and click “Browse”
Select “Connection Manager”

Edge Browser:

Navigate to the Citrix Workspace Store or Citrix Storefront Store
Select the resource you are trying to access – Application or Desktop
Edge automatically saves the file to the downloads folder by default
On the bottom left you will see the file, click the “…” which is the drop-down list for the file in the download bar and select “Always Open Files of This Type”

Associate .ica File Type With Citrix Connection Manager

On Windows computers, go to Control Panel > Settings > Apps > Default apps > Choose default apps by file type
Under Name, find .ica file type.
Ensure that the current default is set to Citrix Connection Manager. If not, click Change program and choose Citrix Connection Manager.

Note: Connection Manager is the wfcrun32 file located as C:Program Files (x86)CitrixICA Clientwfcrun32.exe

Remove or Disable Third Party Browser Adware

Remove or disable any third party browser based Adware software that could be interfering with the successful launch of the ICA file. Restart the browser after removing these software and try again.

Clear the “Do not save encrypted data to disk” Option

If you are using Internet Explorer, click Tools > Internet Options > Advanced tab and clear the option “Do not save encrypted data to disk.”. This option should be cleared because the dynamic files are stored in the Temporary Internet Files folder. When applications are clicked, a file is downloaded to the folder, then launched using MIME type. If access to the folder is disabled or not available, the process cannot occur successfully.

Below are for older Browser/Citrix Receiver Deployments:

No longer recommended to perform these steps in newer releases of Internet Browsers. Steps remain for any users not fully updated to the latest and greatest.

Add Website to Trusted Sites

Add the site to the Trusted sites list if using Internet Explorer browser using the following steps:

Go to Tools > Internet Options > Security tab > Sites
In the Add this website to the zone field, enter your organization’s website and click Add.
Repeat this for the .com, .net, .org, or .gov Web site addresses of your organization to allow the use of the ActiveX ICA client object for the launched connection to be automatically accepted.
Note: It might be required to also add any additional subdomain.domain.com URLs to the Trusted sites list in the Security tab setting if still experiencing unwanted prompts.

Disable ActiveX Filtering (Enable ActiveX)

Caution! Refer to the Disclaimer at the end of this article before using Registry Editor.

Configure Internet Explorer as follows to allow successful application launching:

Disable ActiveX filtering feature for the Web Interface site, either by:

Disabling ActiveX filtering globally:
Click Gear icon, select Safety, de-select ActiveX Filtering. Alternatively, press Alt key and click Tools menu (ActiveX filtering is enabled if a “tick” appears next to it and is disabled if the “tick” disappears).
Or
Disabling ActiveX filtering for an individual site when ActiveX filtering is enabled globally:
1. Log on to the Web Interface site and attempt to launch an application. At the end of the address bar a blue warning sign appears, indicating filtered content.
2. Click the blue warning sign and select Turn off ActiveX Filtering.

Enable ICA launch using one of the following options:

Add the site to the Trusted sites list: In the Security tab of Internet Options, add the Web Interface site to Trusted Sites list to allow the use of the ActiveX ICA client object for the launch.
Or

Downloading Ica Not Opening Apps Workspace App For Macbook

Disable the MIME filter: Rename the following registry key: HKEY_CLASSES_ROOTPROTOCOLSFilterapplication/x-ica

Log off and close window then restart the browser after making this change.

Enable Citrix ICA Client plugin

Downloading Ica Not Opening Apps Workspace App For Mac Windows 10